Privacy Policy

Effective date: November 10, 2026

This policy explains what information the TwelveWho app and the twelvewho.com website collect, why, and what choices you have. TwelveWho is operated by InfoMeus LLC, a Florida limited liability company ("we", "us").

The short version

• You don't need an account to use TwelveWho.
• The app has no accounts, ads or crash-reporting tools, and it never asks for your name, email address, contacts or location. It sends us anonymous usage counts (such as which teams and players are looked up) that aren't tied to you or your phone, and you can turn them off. The teams you pick stay on your phone.
• We don't sell your personal information, and we don't track you across other apps or websites. Our websites set no cookies.
• If you join the beta list, we use your email only to send beta invites and TwelveWho launch news. Every email includes an unsubscribe link and our postal address, and you can unsubscribe anytime.

What we collect

In the app

Your teams (the teams you add and your default team) are saved only on your phone. We never receive them. If you back up your phone to iCloud or Google, your backup may include them, under Apple's or Google's terms.

Roster updates. When the app downloads rosters, Cloudflare, which hosts our server, briefly sees your IP address and basic technical details (app version, phone system, approximate country, and the file requested) in order to deliver the data. We don't keep request logs, store these details, or read your IP address.

Anonymous usage stats. To learn what's useful, the app sends our server short usage events: when the app is opened, which league and team you view, and which jersey numbers and players you look up, along with the app version and phone system (iOS or Android). Our server adds each event straight into daily totals, so we don't keep individual events or their exact times. These events contain no name, email address, advertising ID, device ID or any other identifier, so we can't connect them to you, your phone or each other. Like any internet connection, your phone's IP address reaches our server at Cloudflare to deliver the stats. We don't store it with them. We look at them only as totals, such as the most-looked-up players this week. You can turn this off anytime in the app (About > Share anonymous usage stats). When it's off, the app stops sending these stats right away.

No other tracking. The app has no ads, crash-reporting tools or third-party code that collects data, and it uses no advertising ID or other device identifier.

On the website

If you sign up for early access, we collect the email address you give us and, if you choose, which phone platform you use. We store them in a database at our hosting provider, Cloudflare. We don't store your IP address with your sign-up. To block spam, the form uses Cloudflare Turnstile, which checks your IP address and technical information about your browser to tell people from bots. Cloudflare also uses this information to improve its bot detection, as described in its Turnstile Privacy Addendum. Turnstile sets no cookies on our site. If you email us instead, your message reaches us through our email-forwarding provider (Porkbun) and is kept in our Microsoft Outlook.com mailbox.

Visiting the site. Our websites are hosted by Cloudflare. Like any web host, Cloudflare processes visitors' IP addresses and browser details to deliver pages and block attacks. The sites set no cookies and use no analytics or advertising tools.

Purchases

TwelveWho is free to download. You can start a 7-day free trial yourself in the app. After that, you can buy a season pass for one team ($1 per team per season) or for the whole league ($5 per season). If you already own team passes, upgrading to the league pass costs only the difference ($4, $3, $2 or $1), so you never pay more than $5 for a season. Season passes are one-time purchases and are not auto-renewing: you're never charged again unless you choose to buy next season. Before you buy, the app shows the exact date your pass ends. If you change or reset your device, tap Restore Purchases in the app.

Purchases are handled by Apple (App Store) or Google (Google Play). We do not receive your card details. Apple and Google give us limited purchase information, such as sales totals by country, and whether a purchase or refund happened. Apple's and Google's own privacy policies cover what they collect. The app doesn't send purchase information to our server.

Analytics

In the app: only the anonymous usage stats described above, which go to our own server at Cloudflare. No third-party analytics or advertising tools. On our websites: none. (Apple and Google may also give us summary statistics and crash reports from people who have chosen to share them with Apple or Google. That data is collected by Apple and Google, not by the app.)

How we use information

• To run the app and show the player information you ask for.
• To keep the roster service running and secure, and to fix problems you report.
• To understand, as anonymous totals, which features, teams and players people use, so we can improve TwelveWho.
• To send beta invites and TwelveWho launch news to people who asked for them. Every email includes an unsubscribe link and our postal address.
• To answer your emails, including correction requests.

We won't use your information for a new purpose that's materially different from what this policy describes without asking you first.

Sharing

We don't sell personal information or share it for targeted advertising. We share it only with service providers that help us run TwelveWho and that may use it only for that purpose: Cloudflare (websites, roster server, sign-up storage and spam checks, and the connection, including your IP address, that delivers anonymous usage stats to us), Porkbun (email forwarding) and Microsoft Outlook.com (our email inbox). Cloudflare also uses spam-check data from the sign-up form to improve its bot detection, under its own Turnstile Privacy Addendum. Apple and Google handle purchases under their own policies. We may also share information when the law requires it.

Beta invites. Beta invites use public links: Apple's TestFlight for iPhone and Google Play testing for Android. If you're on the beta list, we email you the link. We don't give your email address to Apple or Google. When you join a test, Apple or Google handles it under their own privacy policies. On Android, joining the test may mean joining our TwelveWho testers Google Group with your Google account; Google then shows us that account's email address as a group member, and we use it only to run the beta.

If the business changes hands. If TwelveWho is sold or transferred, the information we hold goes to the new owner, who must keep following this policy.

How long we keep it

• Beta list: deleted within 12 months after TwelveWho launches, or sooner if you ask us to delete your address.
• Emails you send us: up to 2 years, then deleted.
• Roster downloads: nothing is kept. We don't keep request logs from the roster server.
• Anonymous usage stats: up to 25 months, then deleted.

We keep a short "do not email" list of addresses that have unsubscribed, so we don't email them again by mistake.

Children

TwelveWho is a general-audience sports reference. It is not directed to children under 13, and we don't knowingly collect their personal information. If you believe a child under 13 has given us personal information, such as by joining the beta list, email us and we'll delete it.

Your choices

• Unsubscribe: every email we send includes an unsubscribe link and our postal address. You can also email [email protected] with "unsubscribe." We'll stop within 10 business days.
• See, correct or delete your information: email us from the address you want us to look up. We'll answer within 30 days. We offer this to everyone, wherever you live.
• Do Not Track: we don't track visitors across other websites or apps over time, and we don't let other companies do so through our site or app. So we don't treat browser "Do Not Track" signals differently.

Security

We use reasonable safeguards, such as encrypted connections and limited access, to protect what little information we hold. No system is perfectly secure.

Where we operate

TwelveWho is offered only in the United States. Beta sign-ups are stored by Cloudflare in the United States. The website runs on Cloudflare's global network. If you contact us from another country, your information will be handled in the United States under this policy.

Changes

If we change this policy, we'll update the effective date above and, for significant changes, post a notice on this page and in the app. If a change affects how we use your email address, we'll also email the beta list before it takes effect.

Contact

Email [email protected].